Neos at JFK
Neos uses Terminal 1 at JFK Airport, for departures and arrivals. Flight numbers start with NO.
Airline websiteOnline check-inCall +1 646 395 3802Live departuresLive arrivals
Number as published on Neos's own site; verified 2026-07. For flight-specific problems, the airline desk in Terminal 1 is often faster than the phone queue.
Next Neos departures
No Neos departures in the next 8 hours. See the full Neos board.
What terminal is Neos at JFK?
Neos uses Terminal 1 at JFK Airport. Flight numbers starting with NO depart from Terminal 1, which has 11 gates. Terminal assignments shift during the New Terminal One rebuild, so the live board is the tiebreaker on the day. Arrivals work slightly differently to departures.
Which terminal does Neos arrive at JFK?
Neos arrives at Terminal 1, the same terminal it departs from. Meeting someone off a flight means heading to Terminal 1 arrivals rather than the departures level, and international arrivals take longer than the landing time suggests because passengers clear immigration and baggage first. Track the inbound flight on the live Neos arrivals board and leave for the airport once it has actually landed. Left something on board? That goes to Neos, not the airport; the JFK lost and found guide routes it. If you are the one flying out instead, the next question is usually about the lounge.
Is there a lounge for Neos passengers at JFK?
Terminal 1 has lounges, including at least one in the Priority Pass network, so Neos passengers have a route in via a business or first class ticket, airline status, a credit card with lounge access, a Priority Pass membership, or a paid day pass where one is sold. Which of those actually opens a door is the part most guides skip: can you get into a JFK lounge.
Traveler questions
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Getting to Terminal 1
Terminal 1 has 11 gates. International terminal. Being replaced by the New Terminal One (phased through 2030). AirTrain stops at every JFK terminal; allow 15 to 30 minutes if you arrive at the wrong one. Full details on the Terminal 1 guide, or double-check here: which terminal at JFK. Before heading out: current delays and weather at JFK. And for how the airport got this layout: about JFK Airport.